As our products are highly perishable, please notify us within the SAME DAY upon receiving the product if you are not satisfied with it. We will either provide a free replacement or refund the money equivalent to your order if the product arrives in very poor shape or form. There will be a processing charge of 5% of the purchase price for any refund given by Warmest Flowers & Gifts House. Therefore, the refund amount will be the purchase price less 5%. Please note that refund will be given at the discretion of Warmest Flowers & Gifts House. A cancellations fee of 50% of the selling price will be levied on orders cancelled upon confirmation.

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